Knowledge Base
Troubleshooting SSL Certificate Issues
Fixing Common SSL Problems
Solutions for SSL certificate errors and issues.
"Your Connection is Not Private"
- Certificate may not be installed
- Certificate may be expired
- Wrong certificate for domain
- Try requesting new Let's Encrypt certificate
SSL Certificate Not Issued
- Verify DNS points to your server
- Check domain is accessible
- Ensure port 80 is not blocked
- Wait for DNS propagation
"Mixed Content" Warnings
Some resources loading over HTTP:
- Check for http:// URLs in your content
- Update image URLs to https://
- Check theme/plugin settings
- Use "Better Search Replace" plugin for WordPress
Certificate Expired
Let's Encrypt should auto-renew. If expired:
- Go to SSL Certificates in DirectAdmin
- Request new certificate
- Check renewal logs for errors
SSL Not Working on Subdomain
Subdomains need their own certificate or to be included in the main certificate.
ERR_TOO_MANY_REDIRECTS
Redirect loop - check:
- .htaccess rules
- WordPress URL settings
- Plugin conflicts