Knowledge Base

Account Credit and Pre-Payment

You can add funds to your account to pre-pay for services or pay invoices automatically.

Adding Funds

1. Log into Hostdeal Hub
2. Go to Billing
3. Click Add Funds
4. Enter the amount you want to add
5. Select your payment method
6. Complete the payment

Viewing Your Credit Balance

Your current credit balance is shown:

• On your dashboard
• In the billing section
• On invoices

Using Account Credit

Account credit is automatically applied to new invoices. When paying an invoice:

1. Your credit balance is checked first
2. If credit covers the invoice, it's applied automatically
3. Any remaining balance is charged to your payment method

Benefits of Pre-Payment

• Convenience: No need to make individual payments
• Budget Control: Add a set amount monthly
• Avoid Interruptions: Services won't be suspended if credit is available

Refunds to Account Credit

If you receive a refund, it may be applied as account credit rather than returned to your original payment method. This credit can be used for future invoices.

Credit Never Expires

Account credit remains on your account indefinitely and will be applied to future invoices until depleted.