• Wednesday, February 25, 2026

Knowledge Base

What to Do If You Forget Your DirectAdmin Password

Resetting Your DirectAdmin Password

Lost your DirectAdmin password? Here's how to get back in.

Method 1: Through Hub Portal (Recommended)

  1. Log into your Hostdeal Hub
  2. Go to Services > My Services
  3. Click on your hosting package
  4. Your current password is displayed in the service details
  5. If you need to change it, click Change Password

Method 2: Contact Support

If you can't access your Hub Portal:

  1. Email support from the email address on your account
  2. Or open a ticket at hostdeal.com/hub
  3. Verify your identity and request a password reset

Security Tips

  • Use a strong, unique password
  • Consider using a password manager
  • Don't share your password with others
  • Change your password periodically

Important Note

For security reasons, we cannot send passwords via email. Always retrieve your password through your secure Hub Portal account.